Admission Steps


Be sure to read Eligibility Requirements and Payment Policy before applying.

If you have any questions, please call Member Care during business hours (Mountain Time) at (801) 892-9595 or 800-705-5850 option 2.

 

  Step: This is what happens after you submit your application online: This also happens if you are using Insurance Benefits: Typical time required:
1 Complete Application Member Care rep will contact you during business hours to review your application and answer any questions. We also verify your insurance benefits with your insurance company. 1-2 Business Days
2 Assessment with Therapist

A Therapist will contact you to perform an assessment and recommend the best placement level for you.

We also prepare a financial estimate showing your costs.

 Your financial estimate will be based on your insurance benefits And include the out-of-pocket costs that you will need to pay. 1-2 Business Days
3 Admission Paperwork

Member Care will call to review your financial estimate.

You must (1) complete the admission paperwork online and (2) sign the financial agreement and FAX back.

 (3) You must sign and notarize additional insurance forms and FAX back to us. (4) Once we have your paperwork, we can get your Insurance pre-authorized to confirm that the financial estimate is still correct. . As quickly as you can
4 Payment You make your payment.   As quickly as you can
5 Shipping Your computer and drug tests are shipped. When the computer arrives, we do a quick tech check with you to make sure everything is working. (during business day)   2-3 Business Days
6 Start Your Program Begin your sessions with your Therapist and Group.    

 

Note: Business hours are Mon-Fri, 9:00 am-5:00 pm Mountain time.